5.1 Introduction
During the period 14 to 24 May 2002 the “Have Your Say” Community Consultation was carried out across the Colin area. The purpose of the consultation was to confirm community agreement and support for the key issues that had been identified by CNI and to highlight any additional issues that the community considered as important to address.
The consultation was carried out by distributing a short questionnaire to local residents through community facilities, schools, churches, post offices, the local health and training centres and the NIHE office.

Approximately 7,000 questionnaires were distributed during the consultation, 6,300 through the above venues and an additional 700 that were completed by children at St Colm’s school. The response rates to the questionnaire are detailed below in

The completed questionnaires were analysed to provide results for the whole Colin are a and then subsequently broken down on an area-by-area basis (Kilwee, Lagmore, Poleglass and Twinbrook) based on information provided by respondents about where they lived (see Section 4.1). However, the questionnaires completed by thechildren at St Colm’s school were analysed separately so that the views of children could be viewed independently.
This section of the report provides a summary of the results of the Consultation. Itconcentrates primarily on the overall results of respondents in the Colin area as a whole (i.e. the 1,577 responses received) and compares them with results from each area and with those from St Colm’s school. A full area-by-area analysis, along with a sample copy of the questionnaire is attached at Appendix III.
The design of the questionnaire was broadly divided into three sections:
Section A -
respondents were asked to prioritise their top five issues from a list of 13 by ranking them one to five, with 1 as the most important. The list of issues had been previously identified by the CNI Steering Group. (The full list of 13 issues is detailed in the sample questionnaire attached in Appendix III);
Section B -
consisted of open questions. Respondents were asked to list three things that they considered “best” and “worst” about their area, and also to list three things that would make their area “a better place to live”; and
Section C -
requested details about residency, gender and age range so that the questionnaires could be analysed on an area-by-area basis and a demographic profile of the responses from each area determined.
Question 1 provided a list of 13 issues which had been identified by CNI as important to the community and which needed to be dealt with in order to make the area a more safe, secure and comfortable place to live. Respondents were asked to select what they considered to be their top five issues and to rank them from one to five, with 1 being the most important issue.
Figure 5.1 illustrates the top five issues identified in the Colin area.
“Anti-social behaviour” was the top issue identified in the Colin area with 23 per cent of all rankings, followed by “abuse of drugs and alcohol” with 18 per cent. The above graph represents 71 per cent of all rankings and the remaining 29 per cent were made up of the eight other issues listed.
Table 5.2 below compares the overall top five issues with the four areas and those of the school children from St Colm’s. It shows that all areas ranked the same issues in their top five and were consistent in ranking “anti-social behaviour” and “abuse of drugs and alcohol” as their top two issues. The results from St Colm’s reflect those of the areas although they listed “image (others perceptions)” in their top five instead of “unemployment/quality of jobs”.
This section of the questionnaire consisted of open questions in order to give respondents an opportunity to highlight issues that they considered as important. As the results were qualitative in nature, they were grouped into categories for analysis purposes.
Question 2 asked respondents to list three of the “best things” about living in their area. The overall results for the Colin area are illustrated in Figure 5.2 overleaf. “Friends, family, neighbours, children” was notably listed as the “best thing” making up 24 per cent of all listings. Sharing 10 per cent each were “schools/education” and “park/open spaces”.
As illustrated in Table 5.3 below, all areas and the school children listed “friends, family, neighbours, children” as the “best thing” about their area.
However, the remaining responses given varied considerably and although not listed in the overall top five, residents of individual areas considered “community spirit”, “parish/church” and “peace/quiet” as other “best things”. In comparison school children listed “facilities” and “shops”.
Question 4 asked respondents to list three things that they considered would make their area a “better place to live in”.
As illustrated in Figure 5.4, a large section of the respondents (38 per cent), listed “more/better facilities” as an important part of making the area a better place to live. Also listed were “letter litter/graffiti” and “no anti social behaviour”. As in Question 3, the results are a reflection of the top issues raised in Question 1, with residents wishing to see better facilities, a cleaner area to live in and less anti-social behaviour.

Figure 5.4
Q4 – In your opinion, what three things would make this area a better place to live in?
Source: Deloitte / CNI
In comparing the listings between the areas and St Colm’s school (Table 5.5) there was agreement that “less letter/graffiti” and “no anti-social behaviour” would also contribute to making the area a better to live. Additional responses that were not included in the overall top five results, but were listed by other areas are detailed in the table below.
1.1.1 Demographics
The final section of the questionnaire asked respondents to complete details of their residency, sex and age, in order to determine the demographics of those that were completing the questionnaire and to analyse the results on an area-by-area basis.
The majority of respondents completed this section and the details are summarised in Table 5.6 overleaf.